What happens if the number of invoices I send in a month exceeds my plan limit?


We assess reasonable usage over a rolling 12 month retrospective period as we appreciate you may have seasonal fluctuations in invoicing volume. Only if you are more than 10% above your monthly limit per plan on average across those months will we then contact you about your potential need for a higher plan.
However, rest assured we will contact you about this at least 3 times in good time before we ever put you on a higher plan. Any suspension in chasing will only be used as a last resort.

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