Multi groups allows you to combine chasers and send one email for multiple invoices, instead of one email per each. Being in the same multi group effectively means that chasers with that same multi template will be combined into one email.
You can have one or more chasers into one or more multi groups, e.g. if you wish to have combined emails for early chasers separate from combined emails for late chasers.
To add the chasers to a multi group:
- Select the chasers using the checkboxes
- Click ‘Multi’
- Select the multi template in the dropdown
- Click ‘Include’