Using Forewarn

Selecting ‘Forewarn’ for a sender means that reminders will be sent to their email address at least twice in the 24 hours before any automatic chasers are sent out. It also means that the sender is informed weekly about invoices that have reached the end of their schedule i.e. invoices that are no longer eligible to be chased automatically.

These reminders are sent at the following times:

  • 5am - regarding chasers due to be sent between 7am and 5pm today
  • 10am - regarding chasers due to be sent between midday today and 7am tomorrow
  • 3pm - regarding chasers due to be sent between 5pm today and midday tomorrow

To enable forewarning:

  1. Go to Settings > Email
  2. Click ‘Edit’ next to the relevant sender
  3. Tick the checkbox under ‘Forewarn’
  4. Click ‘Save’
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