Create a chaser
Creating chasers is possible by clicking the arrows. The position of the arrows determines where it is possible for that chaser to be created - chasers cannot be created between two consecutive days, for example.
At the moment your maximum number of before due and after due chasers is 10.
Edit a chaser
Editing a chaser is done by clicking on it. A popup appears where you can make changes. You can edit when the chaser will be sent ('day after due date'), the template/multi template, and which senders and recipients the chaser is sent too (normal & escalated). Clicking ‘Apply’ will save the changes of the selected chaser.
- Select the chaser(s) by clicking the checkbox(es)
- Click ‘Delete’