Getting started with Chaser

With Chaser you can start getting your invoices paid on time, automatically, in just a few minutes:

  1. Sign up by entering your name and email. We offer a free trial of 14 days so no payment details are required.
  2. Check your inbox for a link to set your password and log in to Chaser.
  3. Connect to your accounting system and confirm your company details.
  4. Set up your account following the instructions in our 5-step quick-start guide.

Alternatively, you can click "Resume Chaser now" and start chasing using our default settings. In this case:

  • You will have a single weekly chase time (initially set to 11am on a fixed weekday no earlier than 2 days after you first connect)
  • You'll receive messages informing you of upcoming chasers before they're sent, giving you the opportunity to delay or disable them on an individual or customer basis
  • Your invoices will be chased 1 week before due, 1 day after due, and then every 7 days until payment
  • If multiple chasers are due to be sent to the same customer on the same day then they will be combined into at most two messages: one for any invoices that aren't yet due and one for overdue invoices
  • "Thanks for paying" messages will be sent on invoice payment

If you have any questions we're always ready to help via [email protected] or you can check our Help Centre at any time.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk